Testimonials
Real Success Stories
Real families share how CareMATRIX advisors provide local insight and clear next steps, bringing the right care path into focus with unbiased guidance and hands on support.
Client Success Stories
Omaha and Lincoln families share right fit wins with local advocacy and support.
“Mackenzy was great. She worked with our needs and wants list, set up numerous tours, and guided us through the whole process. Found the PERFECT place for mom!”
We had such a wonderful experience working with Mackenzy at CareMATRIX. From the very first conversation, she was kind, patient, and truly listened to what we were going through. This was an emotional and overwhelming time for our family as we tried to find the right living situation for my parents, and Mackenzy made the process feel manageable. She asked thoughtful, insightful questions, many of which we hadn’t even considered, and helped us clarify what our priorities really were. She didn’t push us in any particular direction but instead offered several well-matched options based on our needs, budget, and location. It felt like having a trusted guide and advocate on our side. We’re so grateful for her support and highly recommend Care Matrix to anyone navigating senior care decisions.
Jill M.
Client Success Story
“Care Matrix not only answered the first call, but they were knowledgeable of exactly what I needed, and able to get somebody out the very next day!”
I had the privilege and honor of working with the housing expert over here at Care Matrix now have referred in too many of my clients and will be looking forward to send them all of my business and connections here in town. McKenzie made the service, quick and efficient highly recommend to anybody else looking to use this company!
Jaron D.
Client Success Story
“Harley at CareMATRIX was fantastic at helping me find a place for my wife on very short notice.”
My wife is an insulin dependent brutal diabetic with dementia who was being evicted by her current care facility. Harley showed me a number of options I didn’t know existed. He accompanied me on all my visits to potential facilities over a two week period. He visited my wife and the staff at her then current facility to understand her situation and needs. He ultimately guided me to the perfect facility for my wife’s needs and she is now thriving there.
Tom S.
Client Success Story
“We used Care Matrix to help us find an assisted living facility for our mother.”
We had no idea where to start and they helped us navigate our journey through the process. They set up appointments to tour different facilities that matched our needs. Helped us ask questions about the different facilities. We were happy that they were there for us and help us get into the right place for our mother.
Deb P.
Client Success Story
“Their team brings a deep understanding of the senior housing space, and their professionalism, responsiveness, and genuine care truly set them apart.”
We’ve had a fantastic experience working with CareMATRIX. Mackenzy has been especially incredible to work with thoughtful, efficient, and always a step ahead. You can tell they truly care about what they do and who they serve. Highly recommended!
Damini L.
Client Success Story
“Harley and CareMATRIX were a great resource in finding the right place for my mother’s care.”
Our family appreciates the time and attention he took to help us find the right fit for us and he did all the legwork setting up tours and coordinating everything. He is a valuable resource and expert in the Senior Housing space. I would recommend his company to anyone needing assistance navigating this complex market.
Marc O.
Client Success Story
“CareMATRIX were a great resource in finding the right place for my uncle.”
I very rarely do on line reviews but wanted to do so in this instance due to the exceptional customer service provided by Harley and the Omaha CareMATRIX team. They took the time to learn my uncle’s needs and matching him up with appropriate care facility candidates. I would recommend Harley and CareMATRIX to anyone needing senior placement assistance.
Stuart S.
Client Success Story
“We found CareMATRIX through a nurse referral while my mom was in assisted living.”
The AS facility wouldn’t consider lessening her care level, although many other service providers agreed she didn’t need as much care. Finding another assisted living that meet her requirements (cats allowed in AS and memory care, near my house) would mean doing a lot of homework myself. CareMATRIX did all the research, and had a list of other considerations for each candidate. Harley at CareMATRIX kept in touch, set up tours, and checked in with us after placement. Can not suggest CareMATRIX enough!
Jim M.
Client Success Story
“My Carematrix person walked along my journey with me.”
She took me to a variety of senior living places to look over and kept in contact with me the whole way and was very kind and supportive.
Linda M.
Client Success Story
“Mackenzy & Harley met with us at a moment’s notice and found us a better place for mom within 24 hours.”
I had been searching for weeks by myself. Mackenzy was able to help further with links to possible aid sources, always quickly, accurately and with a smile. I highly recommend the services of CareMATRIX in your search for your family member’s care.
Mayda J.
Client Success Story
“Machenzy is and was amazing to work with! She was the key person that keep our family informed on everything.”
Machenzy was as much better than the people at Ovation. I must say this young lady is the most knowledgeable and caring person we have ever seen. You better look out for her so that she don’t leave your company.
Ron T.
Client Success Story
“Care Matrix made searching a home for my wife easy!”
Mackenzy found the perfect home for me to review on the first time at bat.
Glenn M.
Client Success Story
“Machenzy was such a great help finding a place for our Mom.”
Machenzy helped with asking the right questions so we could make the right decision. We had to move Mom again due to a decline and Machenzy had new places lined up in a flash. It is nice to work with local people that know the area and are available to help with anything.
Mary G.
Client Success Story
“CareMATRIX was outstanding to work with through the entire process of finding the best possible place for our loved one.”
Both Harley and Teresa do all of the work for you and are extremely knowledgeable. I highly recommend them!
Jeff A.
Client Success Story
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We curate best fit options on care, budget & lifestyle.
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We tour with you and guide you every step.
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We know every community in Omaha & Lincoln NE.