Help Center
Frequently Asked Questions
Transparent answers regarding senior living options, costs, and the CareMATRIX placement process. We believe an informed family makes the best decisions.
"Mackenzy was great. She worked with our needs and wants list, set up numerous tours, and guided us through the whole process. Found the PERFECT place for mom!"
We had such a wonderful experience working with Mackenzy at CareMATRIX. From the very first conversation, she was kind, patient, and truly listened to what we were going through. This was an emotional and overwhelming time for our family as we tried to find the right living situation for my parents, and Mackenzy made the process feel manageable. She asked thoughtful, insightful questions, many of which we hadn’t even considered, and helped us clarify what our priorities really were. She didn’t push us in any particular direction but instead offered several well-matched options based on our needs, budget, and location. It felt like having a trusted guide and advocate on our side. We’re so grateful for her support and highly recommend Care Matrix to anyone navigating senior care decisions.
Jill M.
Client Success Story
"Care Matrix not only answered the first call, but they were knowledgeable of exactly what I needed, and able to get somebody out the very next day!"
I had the privilege and honor of working with the housing expert over here at Care Matrix now have referred in too many of my clients and will be looking forward to send them all of my business and connections here in town. McKenzie made the service, quick and efficient highly recommend to anybody else looking to use this company!
Jaron D.
Client Success Story
Why Families Choose Us
We offer key advantages over both national referral services and local competitors.
National franchises and online databases can't match the personalized, on-the-ground support of a dedicated local partner. Here’s how we’re different.
"We’re not just a referral service; we are your advocate, asking the right questions and servicing as an objective education resource so you can make a confident decision. "
Our Core Values & Promise:
Our brand promise. A dedicated CareMATRIX advisor is physically present on 100% of community tours. Guaranteed.
Integrity, Compassion, Empathy, Expertise. These principles guide everything we do.
Communication: We promise to be responsive, transparent communicators, so you’re never left waiting or wondering.
True Local Expertise
Unlike national franchises, we are locally owned. We live here. We provide specific expertise exclusively to Omaha and Lincoln Nebraska, knowing the communities inside and out, the staff, the culture and the quality of care.
Unbiased, Curated Matches
Unlike national franchises, we are locally owned. Our strategies are tailored exclusively to Nebraska, providing state-specific expertise and a wider selection of trusted communities.
Independent Local Expertise
Unlike national franchises, we are locally owned. Our strategies are tailored exclusively to Nebraska, providing state-specific expertise and a wider selection of trusted communities.
True Local Expertise
Unlike national franchises, we are locally owned. We live here. We provide specific expertise exclusively to Omaha and Lincoln Nebraska, knowing the communities inside and out, the staff, the culture and the quality of care.
Unbiased, Curated Matches
Unlike national franchises, we are locally owned. Our strategies are tailored exclusively to Nebraska, providing state-specific expertise and a wider selection of trusted communities.
Independent Local Expertise
Unlike national franchises, we are locally owned. Our strategies are tailored exclusively to Nebraska, providing state-specific expertise and a wider selection of trusted communities.
Why Families Choose Us
More than Just a Referral.
We are Your Partners in CARE.
Navigating the world of senior housing can be overwhelming. At CareMATRIX, we strip away the complexity. We don't just hand you a list of facilities; we tour them, we vet them, and we get to know you and your family personally to ensure the placement is a true home.
"We’re not just a referral service; we are your advocate, asking the right questions and servicing as an objective education resource so you can make a confident decision. "
Our Core Values & Promise:
Our brand promise. A dedicated CareMATRIX advisor is physically present on 100% of community tours. Guaranteed.
Integrity, Compassion, Empathy, Expertise. These principles guide everything we do.
Communication: We promise to be responsive, transparent communicators, so you’re never left waiting or wondering.
100 % Free & Unbiased
We work for you and with fit-first recommendations, never quotas. Our service is completely free for families.
Local Senior Advocate
We attend every tour as your Omaha and Lincoln Senior Living advisors, providing on-the-ground support.
Faster Simplier Process
We do the research and scheduling, saving you time and stress so you can focus on being a family.
Ongoing Support
We assist with admission and follow up well after move-in to ensure satisfaction and comfort.
True Local Expertise
Unlike national franchises, we are locally owned. We live here. We provide specific expertise exclusively to Omaha and Lincoln Nebraska, knowing the communities inside and out, the staff, the culture and the quality of care.
Unbiased, Curated Matches
Unlike national franchises, we are locally owned. Our strategies are tailored exclusively to Nebraska, providing state-specific expertise and a wider selection of trusted communities.
Independent Local Expertise
Unlike national franchises, we are locally owned. Our strategies are tailored exclusively to Nebraska, providing state-specific expertise and a wider selection of trusted communities.
About Us
Care begins with our name and guides everything we do.
Guided by care at the heart of our mission and reflected in our name, CareMATRIX uses a compassionate, complimentary assessment framework to clarify a senior’s needs, identify the appropriate level of care, and connect your family with right fit communities.
Begin with a caring advisor to simplify your senior living search.
Talk to an Advisor for Free
Free Senior Living placement in Omaha and Lincoln, Nebraska
CareMATRIX advisors help you navigate your senior living search with personalized guidance, right-fit recommendations, and ongoing support at no cost to your family.
Why Families Choose Us
We offer key advantages over both national referral services and local competitors.
National franchises and online databases can't match the personalized, on-the-ground support of a dedicated local partner. Here’s how we’re different.
"We’re not just a referral service; we’re your in-person support guide and advocate by your side every step of the way so you can make confident, well-informed decisions."
Our Core Values & Promise:
Our brand promise. A dedicated CareMATRIX advisor is physically present on 100% of community tours. Guaranteed.
Integrity, Compassion, Empathy, Expertise and CARE. These principles guide everything we do.
Communication: We promise to be responsive, transparent communicators, so you’re never left waiting or wondering.
True Local Expertise
Unlike national franchises, we are locally owned and live here, providing local expertise exclusively to Omaha and Lincoln, Nebraska, knowing the communities inside and out, the staff, the culture, and the quality of care.
Personalized Matching
With CareMATRIX, you save time with vetted, right fit matches not long lists; we do the research for YOU, matching you to communities right the first time, joining EVERY tour and supporting you every step as your advocate.
100% Free & Unbiased
Our service is free for families with no hidden charges; every recommendation is based on needs, values and fit not commissions, and CareMATRIX receives only a modest referral fee from the community your family moves into.
Community Resources
Why Seniors Love Bellevue
Fontenelle Forest
Accessible, gentle trails and a one-mile ADA-accessible boardwalk with plenty of rest areas lets seniors enjoy wildlife and scenic river views.
Olde Towne Bellevue
Explore Olde Towne Bellevue, Nebraska’s oldest town, with shops and cafés close together for an easy stroll and small-town charm.
Bellevue Senior Center
A vibrant hub offering nutritious meals, card games, fitness classes, and transportation services that keep area seniors connected here.
★ ★ ★ ★ ★
Trusted in Bellevue, NE
Google Reviews
"We used CareMATRIX to help us find an assisted living facility for our mother. We had no idea where to start and they helped us navigate our journey through the process. They set up appointments to tour different facilities that matched our needs. Helped us ask questions about the different facilities. We were happy that they were there for us and help us get into the right place for our mother."
Deb P.
Client Success Story
"Mackenzy was great. She worked with our needs and wants list, set up numerous tours, and guided us through the whole process. Found the PERFECT place for mom!"
We had such a wonderful experience working with Mackenzy at CareMATRIX. From the very first conversation, she was kind, patient, and truly listened to what we were going through. This was an emotional and overwhelming time for our family as we tried to find the right living situation for my parents, and Mackenzy made the process feel manageable. She asked thoughtful, insightful questions, many of which we hadn’t even considered, and helped us clarify what our priorities really were. She didn’t push us in any particular direction but instead offered several well-matched options based on our needs, budget, and location. It felt like having a trusted guide and advocate on our side. We’re so grateful for her support and highly recommend Care Matrix to anyone navigating senior care decisions.
Jill M.
Client Success Story
"Care Matrix not only answered the first call, but they were knowledgeable of exactly what I needed, and able to get somebody out the very next day!"
I had the privilege and honor of working with the housing expert over here at Care Matrix now have referred in too many of my clients and will be looking forward to send them all of my business and connections here in town. McKenzie made the service, quick and efficient highly recommend to anybody else looking to use this company!
Jaron D.
Client Success Story
How Can We Help You?
Whether you are in crisis mode or just planning for the future, our local experts are here to guide you through every step.
Speak with an Advisor
Discuss needs, budget, and location preferences.
Review Matches
Tour the best communities selected for you.
Choose with Confidence
Select the right home for your family.
Need Urgent Assistance?
402-677-5186
Available for immediate consultation
Talk to an Advisor for Free
Tour Memory Care Near You
Find the right memory care community in three simple steps with tailored matches and guided tours at no cost.
Speak with a CareMATRIX Advisor about your loved ones care needs.
Review tailored matches and tour with your trusted advisor.
Choose the right community, reassured your loved one is supported.
Talk to an Advisor for Free
Get Free Expert Guidance
Need Urgent Assistance?
Call us at: 402-677-5186
Our Free Placement Process
Our Free Placement Process
Find the right memory care community in three simple steps with tailored matches and guided tours at no cost.
Speak with a CareMATRIX Advisor about your loved ones care needs.
Review tailored matches and tour with your trusted advisor.
Choose the right community, reassured your loved one is supported.
Choose the right community, reassured your loved one is supported.
Talk to an Advisor for Free
Get Free Expert Guidance
Need Urgent Assistance?
Call us at: 402-677-5186